Terms and conditions

REFUND POLICY

The Customer has, in accordance with the law, a period of 14 days from the conclusion of the contract to exercise his right of withdrawal from the service provider and cancel his order, without having to justify reasons or pay penalties, in order to exchange or refund, unless the performance of the services has started, with the Customer’s agreement, before the end of the withdrawal period.

The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the Site, expressing the desire to withdraw, and in particular by post sent to SARL HOMESHOPPING3D,

1 rue Malus, 75005, PARIS, mentioning the order concerned by this withdrawal.

In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the services ordered will be refunded.

The reimbursement of the sums actually paid by the Customer will be made within 14 days of receipt by the Service Provider of the notification of the Customer’s withdrawal.

When placing the order, you will be asked to expressly indicate your wish to perform the service before the end of the withdrawal period provided for in article 221-18 of the Consumer Code. In accordance with the provisions of article L221-25 of the Consumer Code, by expressing your wish to perform the service before the end of the withdrawal period, you waive the withdrawal period provided for in article L221-18 of the French Code of the consumption.

ANNEX

WITHDRAWAL FORM

This form must be completed and returned only if the Customer withdraws from the order placed on the site www.homeshopping3d.com except exclusion or limits to the exercise of the right of withdrawal according to the applicable General Conditions of Sale and Use.

For the attention of the company HOMESHOPPING3D, I hereby notify the withdrawal of the contract relating to the ordered provision of services below:

Order from…. /…. / (Date)

Order number: 

Client name :

………………………………………………………………………………………. 

Customer address:

Client’s signature

(only if this form is notified on paper).

TERMS OF USE OF OUR ONLINE STORE

By accepting these General Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age you are responsible for using this website.

Use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to the laws relating to copyright).

You must not transmit worms, viruses or any other code of a destructive nature.

Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.

By using our services, you agree not to:

– To use or resell our services for professional purposes;

– To use our services for an aim and / or under conditions contrary to the regulations in force and to the General Conditions of Sale and Use.

Any breach of the prohibitions listed above constitutes a serious breach of the user’s obligations for which we will be able, without prejudice to any other remedies, to suspend or permanently delete the account of the User concerned and to suspend or terminate any pending order.

If the user does not comply with the provisions and prescriptions of these General Conditions of Sale and Use, he undertakes to indemnify HOMESHOPPING3D in the event of a complaint, action, prosecution or conviction of the latter initiated by any third party and to whatever title.

Consequently, the user acknowledges that HOMESHOPPING3D cannot guarantee continuous availability of services and that he cannot claim any compensation from HOMESHOPPING3D in the event of the unavailability of these services.

TERMS AND CONDITIONS

Each service delivered to the customer includes a 2D and / or 3D visual. This visual is produced on the basis of one or more photos and / or one or more sketches (or plans) sent by the customer, for interior and / or exterior spaces.

The registration of an order on our site constitutes acceptance of these General Conditions of Sale and Use.

The customer has the possibility to check the details of his order, its total price and to correct any errors before confirming his acceptance (article 1127-2 of the Civil Code). 

It is therefore up to the customer to verify the accuracy of his order and to immediately report any errors.

Any order placed on our site constitutes the formation of a contract concluded by electronic means between the customer and HOMESHOPPING3D.

We reserve the right to deny anyone access to the service at any time for any reason.

When placing an order, you must: 

-Enter and communicate all the data (images, etc.) necessary to process the order; 

-Adjust the price of the service according to the defined conditions.

The order can only be changed after written agreement. Your order is not binding on HOMESHOPPING3D until we confirm acceptance by email and receive the full price. The acceptance of your order by HOMESHOPPING3D will constitute a contract between you and us. By accepting these “General Conditions of Sale and Use”, you agree that the contract between us will be delivered to you on a persistent medium. 

You understand that your content (excluding credit card information) may be transmitted unencrypted, which means (a) transmission over various networks; (b) changes to meet and adapt to the technical requirements of networks or connected devices. 

CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

In addition, our price does not include the costs related to the preconditions (cost of equipment, cost of connection, etc.), and the user is committed to making it his personal matter.

Any order will result in an invoice which will be given to the customer upon delivery of the services ordered.

The price is payable in cash, in full on the day the order is placed by the customer by means of secure payment according to one of the following two methods: – by bank card: visa, MasterCard, credit card, American Express. – by PayPal.

We will not be required to provide the services ordered if the price has not been previously paid in full under the conditions indicated above.

Payments made by the customer will only be considered final after actual receipt of the sums due by SARL HOMESHOPPING3D.

The customer has, in accordance with the law, a period of 14 days from the conclusion of the contract to exercise his right of withdrawal from the service provider and cancel his order, without having to justify reasons or pay penalties, in order to exchange or refund, unless the performance of the services has started, with the customer’s agreement, before the end of the withdrawal period.

The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the site – in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the customer by HOMESHOPPING3D, or any other declaration, unambiguous, expressing the will to withdraw, and in particular by post addressed to HOMESHOPPING3D, mentioning the order concerned by this withdrawal.

If the services ordered had not been provided within 20 working days after this date indicated, for any reason other than force majeure or the act of the user, the contract may be terminated at the written request of the user under the conditions provided for in Articles L216-3, L216-4 and L 241-4 of the Consumer Code. The sums paid by the user will then be returned to him at the latest within 14 days of the date of termination of the contract, to the exclusion of any compensation or withholding. 

The identification of the Service Provider is as follows:

Name – denomination: HOMESHOPPING3D

Social form: SARL

Headquarters: 1 rue Malus, 75005, PARIS

Registration number: 897 690 848

We are free to choose to subcontract with the company of our choice.

At the current technological level, it is practically impossible to guarantee that the services provided will correspond exactly to the space concerned. Deviations can be observed, especially in the case of 3D scanning. Consequently, these deviations cannot be considered as a lack of consistency of the service, nor can they justify any compensation, cancellation, termination or payment of orders to customers. After receiving the files, customers should check for any such discrepancies themselves and report them to us if necessary. If technically feasible, we will advise customers to make improvements. The costs incurred by these products will be borne by the customers and supported by the estimated value previously accepted by the customer.

You assure us that the data [support, plans, visual object, etc.] which are transmitted to us to process your order comply with the conditions and characteristics of the property concerned by the order, and will be kept and kept accurate, up to date, sincere reality and faithful. The client has clearly admitted that the quality of the services provided by HOMESHOPPING3D depends on the accuracy of the information provided by himself. Therefore, HOMESHOPPING3D is not responsible for inaccuracies in the information provided by the customer.

Any order constitutes an authorization for the customer to authorize the use of the data that he transmits to us to process his order. The customer acknowledges and accepts that in the context of order processing, we may be required to communicate this data to our partners (in particular our subcontractors).

However, considering the current technical level and some of the subjective aspects of the service, especially in terms of aesthetics or functionality, we cannot guarantee that customers will be completely satisfied, and the proposal cannot satisfy the wishes. customers, he clearly admits.

HOMESHOPPING3D only provides simulation and decision support tools based on the data provided by the customer, under the responsibility of the customer, it can in no way interfere with the solution or the choice that the customer chooses to make. Implemented by the customer and can not assume any responsibility in this regard.

It cannot be considered as intervening in the realization of an architectural project within the meaning of article 3 of the law n ° 77-2 of January 3, 1977 on architecture.

In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the services ordered will be refunded.

The reimbursement of the sums actually paid by the customer will be made within 14 days of receipt by HOMESHOPPING3D of the notification of the customer’s withdrawal.

When placing an order, the system will ask you to clearly indicate that you wish to provide services before the end of the withdrawal period provided for in article 221-18 of the Consumer Code. In accordance with the provisions of article L221-25 of the Consumer Code, if you wish to provide services before the end of the withdrawal period, this means that you have waived the withdrawal period provided for in article L221-18 of the Code. of Consumption.

We reserve the right to modify or terminate the service (and any part or content of the service) at any time without notice.

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